Orders are processed and fulfilled daily with the exception of weekends and public holidays.
Orders are usually shipped within 1-7 working days. Once your order has been shipped, you'll receive an email reflecting that your order has been shipped, along with tracking number(s).
Orders may not ship within 5 days due to stock issues, lack of order information, billing delays, order verification process, custom products. We will notify you immediately should this be the case.
Standard International Tracked Shipping: 10-30 Working Days
International Express Shipping: 5-30 Working Days
Find out more about delivery to a specific country by contacting us via live chat or by email at firstname.lastname@example.org or via our contact us form.
Please note that orders might get delayed for the following reasons:
- Billing and shipping addresses are not the same.
- Peak season
- A product is currently out of stock.
- An order which requires customisation or personalisation
- Order security verification or issue
RETURNS / 30 DAY MONEY BACK GUARANTEE
You may return your order for a full refund or exchange it for the same product within 30 days of shipment from our facility
Alternatively, we can issue you a store credit to place another order. In case you receive a defective/wrong sized item, the return costs to our warehouse will be fully supported by us. If the item(s) is returned for any other reason than that, the buyer supports the return costs.
- Delivery fees are not eligible for refunds.
- Late returns shipped beyond 30 days will not be collected and will be returned back to you.
To begin a return please visit Contact Us page.